Frequently Asked Questions

Fast Match connects you with random people through video or text chat. Simply sign up, click "Start Chatting", and you'll be paired with another user within seconds. You can switch to a new partner anytime with one click.

Yes, basic features are completely free. You can enjoy unlimited text and video chatting without paying. We also offer optional premium features for an enhanced experience, but there's no paywall to use the core service.

Safety is our top priority. We use automated moderation systems to detect inappropriate behavior, provide easy reporting tools, and enforce strict community guidelines. We also encourage users to never share personal information and to block/report anyone who makes them uncomfortable.

You can try Fast Match without registration, but creating a free account unlocks additional features like saving preferences, filtering by interests, and accessing chat history.

Use the "Report" button immediately to alert our moderation team. You can also block the user to prevent further contact. All reports are reviewed within hours and appropriate action is taken against violators.

Absolutely! Fast Match works perfectly on smartphones, tablets, and computers. Our responsive design ensures a great experience on any device with a web browser.

Logged-in users can set preferences like language, region, and interests in their account settings. These help us match you with more relevant people.

Chats are not permanently stored. We may temporarily retain logs for moderation purposes and to improve our safety systems, but conversations are automatically deleted after a short period. We never share your chat content with third parties.

You can delete your account at any time from the Settings page. All your personal data will be permanently removed within 30 days. Note that chat logs may be retained for safety and legal compliance.

Bans typically occur for violating community guidelines - such as harassment, sharing inappropriate content, or multiple user reports. If you believe your ban was a mistake, contact support with your username and explanation.